About

Every customer deserves an answer.

NoLeadLost helps local businesses stay reachable, also when their hands are full. Owners keep their time for their work and lose fewer customers.

Why NoLeadLost exists

“Business owners are busy doing the work. That is exactly why enquiries get missed. I want no customer to walk away because nobody answered.”

As a business owner you can't do your work and answer every customer straight away at the same time. Yet one missed message can mean someone goes elsewhere. That's why I built this platform: to answer questions and arrange appointments, even when you're busy or your working day is over. I want to give business owners more peace of mind, without their customers having to wait.

A mechanic under a car, a hairdresser with a client in the chair, a plumber up a ladder: they can't answer the phone or a chat message at the same time. Customers don't wait. They pick the next business in the search results.

NoLeadLost takes that work off their hands. It answers questions with what it knows about your business, books appointments in your real calendar and follows up where needed. You stay in charge and can step in whenever you want.

Nouri Kuyl · Founder

How the installation works

You don't set anything up yourself. Nouri Kuyl sets up NoLeadLost together with you. This is how it goes:

  1. Intro and intake

    We talk about your business, your services and how customers reach you today, and pick a plan together. You pay the setup fee up front.

  2. Everything set up

    Opening hours, schedules, services and prices. We put the information from your website, your price list and your frequently asked questions in the knowledge base.

  3. The chat on your website

    We install the chat on your website, in your own colours. It works with WordPress, Wix, Shopify, Squarespace, Webflow and other websites.

  4. Testing together

    We run test conversations together and adjust what can be better, before customers see the chat.

  5. Live

    You receive an invitation to your dashboard, ready to use. The monthly fee starts from then.

  6. After going live

    We make small changes to your information for you, and you can email us with questions. We keep an eye on whether everything keeps working.

What we stand for

Built for owners

We build for businesses where the owner works on the job too. Everything should make sense without a manual.

Honest with customers

The assistant says it is digital, answers with your information and hands the conversation over when that works better.

Careful with data

Your customer data belongs to you. We only use it to help your customers and we don't sell anything.

Contact

Questions, or want to talk it through on a call? Get in touch.

Stop missing customers.

Start with a free 15-minute call. We answer your questions and tell you honestly whether NoLeadLost fits your business. No commitment.

About · NoLeadLost