Set up once. Then one fixed monthly fee.

A chat on your website that answers customer questions with your own information and books appointments straight into your calendar, also when you're busy or closed.

A one-time setup fee and a fixed monthly fee, depending on the plan. Starter is €49 per month, with a setup fee of €195 on a 12-month plan or €395 if you want to cancel monthly. Prices in EUR. VAT or sales tax is added where applicable. Within your plan there is no charge per conversation.

A conversation is one customer chat or email thread; replies within it are free. If you go over your plan's limit, we'll let you know and suggest the next plan; your chat keeps working.

Yes. Book a free 15-minute intro call and choose a time that suits you. We call you on the number you leave, or send a video link by email. We answer your questions and tell you honestly whether NoLeadLost fits your business. No commitment.

We do, together with you. You request an installation, we plan it with you and set everything up: your services and prices, opening hours and staff, your FAQ, the install on your website and a test run together before it goes live. Then you receive an invitation and log in to a dashboard that is ready to use.

The full setup, done with you: your business details, services and prices, opening hours and staff, and a knowledge base with your frequently asked questions. We install the chat on your website and test it together with you before it goes live. You pay the setup fee once.

Yes. Booking confirmations and appointment reminders are included in every plan. Follow-up sequences, for no-shows, open quotes and customers who went quiet, are part of Growth and Pro.

You choose. You pay the setup fee once, before the installation, and the monthly fee from the day you go live. With a 12-month plan the setup fee is lower and the minimum term is 12 months. After 12 months it continues monthly and you can cancel per month. If you cancel within the first 12 months, the remaining months of the term are still due. If you prefer no minimum term, you pay the higher setup fee and can cancel at the end of any month.

Yes. The chat works on any website where you can add a small piece of code, such as WordPress, Wix, Shopify, Squarespace and Webflow. We install it for you during setup.

Then it tells the customer so and hands the conversation to you. You get a notification and answer yourself. You can then add the answer to your knowledge base, so the assistant knows it next time.

Yes, at any moment. You can read every conversation as it happens, take it over with one click and hand it back to the assistant afterwards. You also decide what the assistant may do, such as booking on its own or mentioning prices.

Yes. Appointments show up in your Google Calendar, Outlook or Apple Calendar. When you connect your own calendar, busy times in it count as booked and the assistant doesn't offer them. At the moment of booking the time is checked once more. Calendar sync is included in every plan.

You choose the language your customers are served in: English, Dutch, German, French, Spanish, Italian or Portuguese. The chat window, emails and reminders follow that choice.

Yes. Customers can get appointment confirmations and reminders by text message, and they can reply to them. Every plan includes a number of SMS messages per month: 100 with Starter, 300 with Growth, 1,000 with Pro.

It uses your opening hours, your staff schedules, the length of each service and the appointments already booked, plus the busy times in your own calendar when it is connected. You add holidays and days off once. At the moment of booking the time is checked again, so a time someone else has just taken isn't booked a second time.

Yes, on purpose. The assistant says it is digital, uses the tone you choose and passes the conversation to a person when a customer asks for one.

It is only used to help your customers. We don't sell anything and only share data with the providers needed to run the service, such as hosting, email delivery and the language model. Payment card numbers and passwords are automatically masked in chats. You can export all your data or erase a customer's data yourself under Settings, and we help with any other request.